Shipping Policy

Our Shipping Policy was last updated on 28/05/2024

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Disclaimer:

  • Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to Dakat Computer Trading LLC
  • Goods” refers to the items offered for sale on the Service.
  • Orders” means a request by You to purchase Goods from Us.
  • Service” refers to the Website.
  • Website” refers to UAEGamers, accessible from www.uaegamers.com
  • You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Domestic Shipping Policy

“UAEGamers will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”.

Policy of multiple shipments has to be mentioned on their website.

At the time of checkout disclose to the cardholder, the possibility that multiple shipments may result in multiple postings to the cardholder’s monthly statement.

Shipment processing times

All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

  • Shipping method: Standard
    Shipment cost: Free (Orders above 1000 AED)
    Shipment cost: AED 30
    Estimated delivery time: 2-5 business days
  • Shipping method: Express
    Shipment cost: (Vary depends on location)
    Estimated delivery time: 1 business day

Overnight delivery is only available for Orders with delivery addresses within the UAE only.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or addresses

uaegamers.ae ships to addresses within the UAE addresses only. If Delivery is located outside UAE, Customer should arrange the pickup.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

uaegamers.com is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages

uaegamers.com is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about this Shipping Policy, You can contact Us:

  • By visiting this page on our website: https://uaegamers.com/contact/
  • By sending us an email: sales@uaegamers.com
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